Clinical Referral Directories
Improve Provider Referrals, Patient Care and Staff Productivity by Enhancing Your Directories
Do your colleagues rely on a provider directory to help manage their workflow and coordinate referrals?
Do they struggle with directory maintenance or usability issues, which may cause referral and revenue leakage?
Is there room for improvement to fully maximize its outreach across multiple mediums and demographics?
Keep Your Organization at the Forefront of the Newest Clinical Referral Advancements
A well-functioning clinical directory system streamlines the overall referral process, retains patients and providers in network, and enhances care coordination and communication.
In line with the charter goals of recent health care reforms, we have proven solutions and add-ons that will help increase patient referrals, reduce your staff's time on these efforts, and improve revenues and cost savings, working seamlessly in tandem with all platforms.
Increase patient referrals
Enhance physician engagement, recruitment and retention
Keep more patients and providers in network
Boost productivity and satisfaction scores
Maximize the usability and reach of your directories across all mediums and demographics
Identify and fix ongoing referral/revenue leaks and data errors
Remove all inherent directory maintenance related struggles and constraints
Reduce costs and streamline administrative overhead, help everyone save time and money
Enjoy simple, fast, easy "One Source of Truth" integration - go live within 2 weeks!
Receive in-depth executive reports and usage analysis
What Problems are we Solving for Hospitals?
Recent industry studies show that over 90% of hospitals deal with common challenges related to referral/revenue leakage, stemming from provider directory maintenance, accuracy, and reach/usability issues. These include:
Revenue loss and administrative costs go up each time a physician or a referral coordinator cannot easily access accurate, timely, complete provider data, and/or cannot instantly and efficiently submit a referral.
Most directories are highly error-prone. More than 50% of surveyed physicians say they run into problems at least once a month because of inaccurate directories, insufficient data and/or lacking functionalities.
One-size does not fit all. The lack of customized solutions hampers productivity, with users demanding full flexibility in being able to access and generate referrals the way they prefer.
Public-facing web pages listing doctors and ‘find-a-doctor’ type search tools are only portion of the fix, with most physicians, referral coordinators and employees surveyed saying they are not properly equipped with all the tools and data they need to be fully effective in their day-to-day tasks.
Mission Statement: Partner with progressive hospital leaders to improve provider referrals, patient care and staff productivity by fully maximizing the usability and reach of their directory and guides across multiple mediums.
With over 10 years of proven partnerships with health systems, improving directories quickly and effortlessly is our specialty - 100% of our hospital clients have renewed their initial annual contracts!
Quick, Easy Process
Timely, Reliable, Accurate Data
No User Training Needed
Sample Customer Feedback Survey
Customer survey as shared by a Top US hospital VP following our 6th year of service!
1. How long have you been a customer?
Five (5) or more years
2. How likely is it that you would recommend our solutions to a friend or colleague?
Very likely - 9 out of 10
3. Overall, how satisfied or dissatisfied are you with our directory platform?
“Thanks so much... I appreciate all your work!"
— April D., RN, MHA,
Director of Call Center /Transfer Center, Harborview Medical Center
“This is pretty amazing! I am going to forward this to my fellow director so she can have a sneak preview, but this is awesome!!"
— Tina M.
AVP for Medical Affairs, Director of News and Community Relations,
“This looks great! Thank you so much for your flexibility!"
— Cheryl C.